Privacy Policy

Effective Date: May 8, 2025
Proven Hospitality Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, or communicate with us.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing address, and payment details.
Service Information: Property details, cleaning schedules, and preferences related to vacation rental cleaning.
Automatically Collected Data: When you visit our website, we may collect IP address, browser type, and browsing activity through cookies or similar technologies.

2. How We Use Your Information

We use the information we collect to:

Provide and manage our vacation rental cleaning services.
Communicate with you about bookings, inquiries, or customer support.
Process payments and send invoices.
Improve our services, website functionality, and customer experience.
Send occasional updates, promotions, or service-related notifications (you may opt out anytime).

3. Sharing of Information

We do not sell or rent your personal information. We may share your information only in the following situations:

With Subcontractors/Service Providers who perform services on our behalf (e.g., cleaning staff, payment processors).
For Legal Purposes if required to comply with applicable laws, regulations, or legal processes.
Business Transfers in the event of a merger, acquisition, or sale of assets.

4. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the right to:

Access and request a copy of the personal information we hold about you.
Request corrections or updates to your personal information.
Request deletion of your personal data (subject to legal and contractual obligations).
Opt out of marketing communications at any time.

To exercise these rights, please contact us using the details below.

6. Cookies & Tracking

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings, but some website features may not function properly.

7. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect information from children.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact us:

Proven Hospitality Services
Email: contact@provenhospitalityservices.com
Phone: 850-299-1688
Mailing Office: 7901 4th St N. Ste 300, St. Petersburg, FL 33702